Hi lblampman,
lblampman wrote:I wouldn't have bothered to join and respond at all but for the fact the responder is listed as a moderator. If this is indicative of the general level of support to be garnered here, then shame on the administrators of the forum. It's a response I would expect from teenagers on YouTube.
First of all, my status as Forum Administrator has only one reason: keeping away spam from this board. Apart from this i am a normal user like you and everybody else here.
I am spending my free time here solving problems of other users without getting anything for it. This help has no requirement for success or quality except my very own opinion about what can help solving this issue. it is an offer.
It is your and everybodys personal choice to take this offer or not.
I am expecting that users following a course are doing this, because they want to learn something they don't know today. This means that a user cannot know whether or not it is important to install an environment having the same PHP Version, Admin GUIs, etc. It is important, it is essential.
If i would not recommend using the same tool as the presenter, but instead would provide help like where the htdocs folder is in that specific environment, it would only be a matter of time the next problem would occur (like "why is php function xyz is not available?"). Do you think that this is a base for following a tutorial efficiently? Do you want to bother about all the problems and differences your environment has compared to the environment the presenter uses? Or do you want to instead follow this tutorial and bother about learning the contents of this course?
If the presenter don't want to tell anything about the tools used and needed for the course than i would refund or try to find a different tutorial.
If you think that this advice does not fit your idea of support simply try providing better support yourself or search for a webserver stack support board providing that type of support you would expect.
best wishes,
Altrea