apache and mysql on green but still cannot enter xampp

[jcescobarduque]

Hi everybody, I followed the proper steps to turn apache and mysql green on the control panel and yesterday I made it to enter xampp at my chrome browser. Today both appear green too but I cannot access at chrome, it says "page not available ERR_CONNECTION_REFUSED". I'm totally new to this environment, I'm doing this to develop my website with prestashop for my start-up business. Best regards! Respuestas en español serían muy bienvenidas!

[mark.mcdonald]

This setting can be configured in the file "httpd-xampp.conf"
How to "fix" this, either:
disable your proxy for local addresses
or:
1) open the file "\xampp\apache\conf\extra\httpd-xampp.conf" in a texteditor
2) replace "Allow from localhost" with "Allow from YOURLOCALIP" (2 times)
3) save the file
4) restart Apache

Else this could be a firewall issue..
Did you download xampp from a zip or exe/msi?

[jcescobarduque]

Thank you. I tried to do what you wrote but there's no "allow from localhost" text in that file, so I couldn't change anything.
If it's a firewall issue, I tried disabling it completely and I still cannot enter xampp.
I downloaded xampp from an exe

Thanks again.

[mark.mcdonald]

IS it installed to C:\xampp?
If its still a fresh installation. Uninstall any previous installation.
Install with all defaults allowing it to install to C:\xampp.
Once installed try running the xampp control panel

[jcescobarduque]

I already uninstalled and installed again after disabling firewall and antivirus in order to have no problems. I had to change again ports 80 and 443 for turning apache and mysql green on the control panel. Again, I cannot access at chrome. What else should I do?