Apache can't start in Windows Server 2008 R2 64bit

Problems with the Windows version of XAMPP, questions, comments, and anything related.

Apache can't start in Windows Server 2008 R2 64bit

Postby ericyao » 27. September 2011 16:25

I'm using xampp 1.7.7 on Windows Server 2008 R2 64bit. There's nothing using the port 80 or 443 (see screen shot), but Apache just won't start. Any ideas?
https://picasaweb.google.com/115891551746554112817/ComputerStuff?authuser=0&feat=directlink
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby JonB » 27. September 2011 17:59

Well, is there anything in the Apache error log???

ALSO - the link you pasted is a 'user link' use the public url - http://picasa.google.com/support/bin/an ... swer=39510

Image :shock:

Good Luck
8)
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby ericyao » 27. September 2011 18:09

sorry, I forgot to turn the share on for that picture. it's visible now. where can I find error log?
xampp/apache/logs folder is empty. thanks
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby Altrea » 27. September 2011 18:17

do you have started the xampp control panel with "run as Administrator" in the rightclick menu?
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby ericyao » 27. September 2011 18:21

Altrea wrote:do you have started the xampp control panel with "run as Administrator" in the rightclick menu?

Yes, I just tried. Apache still doesn't start.
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby Altrea » 27. September 2011 18:26

Have you tried to untick the svc box of your Apache and start it then? (again in run as Administrator mode)
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby ericyao » 27. September 2011 18:39

still the same
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby Sharley » 27. September 2011 21:22

I'll add my 2 bobs worth being as how nothing is working on your lazy Apache. :)

Sorry I don't have your Windows OS to see if I can replicate your problem,

Try and follow closely these instruction to uninstall then reinstall using the alternate zip file method outlined in this post as it often fixes issues that the installer exe version may introduce into some Windows versions.
viewtopic.php?p=179699#p179699

Good luck :)
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby JonB » 27. September 2011 21:41

xampp/apache/logs folder is empty


Normally - what that actually means is that a socket or firewall error prevented the Apache executable from launching at all. (probably could also be NTFS permissions) At any rate httpd.exe never gets off the ground.

I think Sharley may be on the right track with a zip file extract installation.

Also were you using Control Panel 3? It has better diagnostics???

Good Luck
8)

PS - About your screenshot - it may be visible to you, and you may have shared it -- but unless you correct or post the new URL, we are not seeing it (not really necessary at this point probably)
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby ericyao » 27. September 2011 22:12

JonB wrote:
xampp/apache/logs folder is empty


Normally - what that actually means is that a socket or firewall error prevented the Apache executable from launching at all. (probably could also be NTFS permissions) At any rate httpd.exe never gets off the ground.

I think Sharley may be on the right track with a zip file extract installation.

Also were you using Control Panel 3? It has better diagnostics???

I stuck at setup_xampp.bat. It gave me this error:
The application has failed to start because its side-by-side configuration is in
correct. Please see the application event log or use the command-line sxstrace.e
xe tool for more detail.
Press any key to continue . . .

I ran the CP 3 anyways, and it still didn't start Apache. When I clicked on the logs button, it says logs doesn't exist and asked me to create one, and it was still empty.
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby Sharley » 27. September 2011 22:52

ericyao wrote:I stuck at setup_xampp.bat. It gave me this error:
The application has failed to start because its side-by-side configuration is in
correct. Please see the application event log or use the command-line sxstrace.e
xe tool for more detail.
Press any key to continue . . .
The set up bat file has to be run or this method fails and this reason is also why using the installer version it also

Read these Google search results.

If all else fails then you may have to install an older version of XAMPP that is compiled using VC6.

Good luck. :)
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby JonB » 27. September 2011 23:00

"The application has failed to start because its side-by-side configuration is in
correct."

WAG (Wild A** Guess) of the moment -

what folder did you install XAMMP in???
IF by any chance you put XAMPP in 'Program Files' - that is the issue -
"WOW" WIndows On Windows -

32 bit apps can't run in the Program Files folder on 64 bit Windows

LOL - just a guess -

Good Luck - now I gotta have a beer and a bit to eat

8)
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby ericyao » 27. September 2011 23:16

the program is in xampp folder where I extracted to
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby Altrea » 27. September 2011 23:19

but what is the full path to your xampp folder?
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Re: Apache can't start in Windows Server 2008 R2 64bit

Postby Sharley » 27. September 2011 23:21

ericyao wrote:the program is in xampp folder where I extracted to
I take that to mean C:\xampp that was mentioned in my reinstall using zip instructions, is that correct?
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