I've just been placed in charge of an ageing SugarCRM installation, so I'm going to bite the bullet and upgrade it. One of the first things I want to do is create a duplicate of the database and installation to perform an offline upgrade of the system, before placing it live. Of course, I turned to XAMPP, because the system I'm working on runs Windows (sadly).
The issue I'm having is this:
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C:\Documents and Settings\Jashank\My Documents\Sugar\xampp\mysql>bin\mysql -u sugaruser -p
Enter password: ********
ERROR 1045 (28000): Access denied for user 'sugaruser'@'localhost' (using password: YES)
This happens no matter whether a database is selected. It's also happening from the SugarCRM web interface:
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Warning: mysqli_connect() [function.mysqli-connect]: (28000/1045): Access denied for user 'sugaruser'@'localhost' (using password: YES) in C:\Documents and Settings\Jashank\My Documents\Sugar\xampp\htdocs\sugarcrm\include\database\MysqliManager.php on line 284
Could not connect to server localhost as sugaruser.Access denied for user 'sugaruser'@'localhost' (using password: YES)
I know that the password I am entering is definately correct; I've reset it multiple times in phpMyAdmin.
I'm now at my wit's end. What's going on here?
Jashank