Installation error

Problems with the Windows version of XAMPP, questions, comments, and anything related.

Installation error

Postby swdb2018 » 11. January 2018 20:47

I am trying to install the latest XAMPP, but as soon as the installation application gets to ctlscript.bat, it bails out. I have an old HP Compaq running Windows 7 Ultimate 32-bit on a 64-bit machine (the guy that installed it chose this as it only got 2GB memory and it is easier, now everything run on halves... This is a secondhand takeover machine, but with valid software).

I am a rookie with this software, but as I need localhost to run a PHP application before I transfer it to a hosting service, I desperately need to get it running so I can customize my web application and test it.

I looked at a video that suggests I rather download the ZIP file and unzip it, then run the control program... But I can't find any ZIP file on your downloads page!

Please help me as time is running short for getting my web application ready for hosting... :roll: :oops: :mrgreen: :? :?:
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XAMPP version: 7.2.0
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Re: Installation error

Postby gsmith » 11. January 2018 23:23

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Re: Installation error

Postby swdb2018 » 12. January 2018 03:00

Thanks! Anything I should know as a rookie here?
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Re: Installation error

Postby Altrea » 12. January 2018 08:58

Yes, if you use the zip or 7z version, you need to manually execute the setup_xampp.bat file once after unzipping.
We don't provide any support via personal channels like PM, email, Skype, TeamViewer!

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Re: Installation error

Postby swdb2018 » 14. January 2018 15:51

I downloaded the zip file, extracted the files to c:\Program Files\Xampp and updated htdocs and virtualhost for multiple sites. So far so good. No apparent problems. I started xampp-control.exe in adminstrator mode. Then the problems started!

I tried to start Apache. Error. "The program can't start because api-ms-win-crt-runtime|1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

I tried to close xampp-control.exe to come and do this and got another error! "Error: Cannot create file 'C:\Program Files\Xampp\xamp-control.ini'. Access denied." And I am running it as an administrator!

Help! What now???
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Posts: 7
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XAMPP version: 7.2.0
Operating System: windows 7 ultimate 32-bit

Re: Installation error

Postby swdb2018 » 14. January 2018 15:54

Altrea wrote:Yes, if you use the zip or 7z version, you need to manually execute the setup_xampp.bat file once after unzipping.


Windows 7 normally don't allow BAT file execution.
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Re: Installation error

Postby Altrea » 14. January 2018 18:41

swdb2018 wrote:I downloaded the zip file, extracted the files to c:\Program Files\Xampp

Please don't extract XAMPP in paths with non Linux path characters. Most of the XAMPP programs are developed primary and on base of Linux and can show sideeffects if using paths with non Linux path characters.

swdb2018 wrote:I tried to start Apache. Error. "The program can't start because api-ms-win-crt-runtime|1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

You need to download and install the Microsoft Visual C++ 2017 Redistributable x86 Runtime.
=> https://download.microsoft.com/download ... st.x86.exe

swdb2018 wrote:Windows 7 normally don't allow BAT file execution.

What makes you think thats true?
I administrate over 900 systems primary Windows 7 ones and none of them is denying bat file execution.
We don't provide any support via personal channels like PM, email, Skype, TeamViewer!

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Re: Installation error

Postby swdb2018 » 19. January 2018 03:29

Another failure!Setup failed.

"One or more issues caused the setup to fail. Please fix the issues and then retry setup... 0x80240017 - Unspecified error"

Log file:

[0FE8:0A44][2018-01-19T04:11:35]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\Public\Downloads\Other downloads\vc_redist.x86.exe, cmdline: ''
[0FE8:0A44][2018-01-19T04:11:37]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\DESTIN~1\AppData\Local\Temp\dd_vcredist_x86_20180119041137.log'
[0FE8:0A44][2018-01-19T04:11:37]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Public\Downloads\Other downloads\vc_redist.x86.exe'
[0FE8:0A44][2018-01-19T04:11:37]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Public\Downloads\Other downloads\'
[0FE8:0A44][2018-01-19T04:11:37]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25017'
[0FE8:0A44][2018-01-19T04:11:43]i100: Detect begin, 10 packages
[0FE8:0A44][2018-01-19T04:11:43]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll
[0FE8:0A44][2018-01-19T04:11:43]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll
[0FE8:0A44][2018-01-19T04:11:43]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: Windows81_x86, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: Windows81_x64, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: Windows8_x86, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: Windows8_x64, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[0FE8:0A44][2018-01-19T04:11:44]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[0FE8:0A44][2018-01-19T04:11:44]i199: Detect complete, result: 0x0
[0FE8:0A44][2018-01-19T04:11:53]i200: Plan begin, 10 packages, action: Install
[0FE8:0A44][2018-01-19T04:11:53]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\Users\DESTIN~1\AppData\Local\Temp\dd_vcredist_x86_20180119041137_000_vcRuntimeMinimum_x86_rollback.log'
[0FE8:0A44][2018-01-19T04:11:53]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\DESTIN~1\AppData\Local\Temp\dd_vcredist_x86_20180119041137_000_vcRuntimeMinimum_x86.log'
[0FE8:0A44][2018-01-19T04:11:53]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\DESTIN~1\AppData\Local\Temp\dd_vcredist_x86_20180119041137_001_vcRuntimeAdditional_x86_rollback.log'
[0FE8:0A44][2018-01-19T04:11:53]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\DESTIN~1\AppData\Local\Temp\dd_vcredist_x86_20180119041137_001_vcRuntimeAdditional_x86.log'
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to true.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[0FE8:0A44][2018-01-19T04:11:53]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[0FE8:0A44][2018-01-19T04:11:53]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0FE8:0A44][2018-01-19T04:11:53]i299: Plan complete, result: 0x0
[0FE8:0A44][2018-01-19T04:11:53]i300: Apply begin
[0718:12B4][2018-01-19T04:18:20]w308: Automatic updates could not be paused due to error: 0x80080005. Continuing...
[0718:12B4][2018-01-19T04:18:20]i360: Creating a system restore point.
[0718:12B4][2018-01-19T04:21:19]i361: Created a system restore point.
[0718:12B4][2018-01-19T04:21:19]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f325f05b-f963-4640-a43b-c8a494cdda0f}, options: 0x7, disable resume: No
[0718:12B4][2018-01-19T04:21:19]i000: Caching bundle from: 'C:\Users\DESTIN~1\AppData\Local\Temp\{f325f05b-f963-4640-a43b-c8a494cdda0f}\.be\VC_redist.x86.exe' to: 'C:\ProgramData\Package Cache\{f325f05b-f963-4640-a43b-c8a494cdda0f}\VC_redist.x86.exe'
[0718:12B4][2018-01-19T04:21:21]i320: Registering bundle dependency provider: ,,x86,14.0,bundle, version: 14.10.25017.0
[0718:12B4][2018-01-19T04:21:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f325f05b-f963-4640-a43b-c8a494cdda0f}, resume: Active, restart initiated: No, disable resume: No
[0718:1550][2018-01-19T04:21:31]i304: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86.
[0718:1550][2018-01-19T04:21:31]i305: Verified acquired payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86, moving to: C:\ProgramData\Package Cache\{582EA838-9199-3518-A05C-DB09462F68EC}v14.10.25017\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
[0718:1550][2018-01-19T04:21:31]i304: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623.
[0718:1550][2018-01-19T04:21:31]i305: Verified acquired payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623, moving to: C:\ProgramData\Package Cache\{582EA838-9199-3518-A05C-DB09462F68EC}v14.10.25017\packages\vcRuntimeMinimum_x86\cab1.cab.
[0718:1550][2018-01-19T04:21:31]i304: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86.
[0718:1550][2018-01-19T04:21:31]i305: Verified acquired payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86, moving to: C:\ProgramData\Package Cache\{68306422-7C57-373F-8860-D26CE4BA2A15}v14.10.25017\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
[0718:1550][2018-01-19T04:21:31]i304: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16.
[0718:1550][2018-01-19T04:21:31]i305: Verified acquired payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16, moving to: C:\ProgramData\Package Cache\{68306422-7C57-373F-8860-D26CE4BA2A15}v14.10.25017\packages\vcRuntimeAdditional_x86\cab1.cab.
[0718:1550][2018-01-19T04:21:36]i304: Verified existing payload: Windows7_MSU_x86 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x86.
[0718:1550][2018-01-19T04:21:36]i305: Verified acquired payload: Windows7_MSU_x86 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x86, moving to: C:\ProgramData\Package Cache\564F02E6419B9858949B0CD5A65E2C8C0944DD88\packages\Patch\x86\Windows6.1-KB2999226-x86.msu.
[0718:12B4][2018-01-19T04:21:37]i301: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\ProgramData\Package Cache\{582EA838-9199-3518-A05C-DB09462F68EC}v14.10.25017\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0FE8:0A44][2018-01-19T04:22:39]i319: Applied execute package: vcRuntimeMinimum_x86, result: 0x0, restart: None
[0718:12B4][2018-01-19T04:22:39]i325: Registering dependency: {f325f05b-f963-4640-a43b-c8a494cdda0f} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, package: vcRuntimeMinimum_x86
[0718:12B4][2018-01-19T04:22:39]i301: Applying execute package: vcRuntimeAdditional_x86, action: Install, path: C:\ProgramData\Package Cache\{68306422-7C57-373F-8860-D26CE4BA2A15}v14.10.25017\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0FE8:0A44][2018-01-19T04:22:46]i319: Applied execute package: vcRuntimeAdditional_x86, result: 0x0, restart: None
[0718:12B4][2018-01-19T04:22:46]i325: Registering dependency: {f325f05b-f963-4640-a43b-c8a494cdda0f} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, package: vcRuntimeAdditional_x86
[0718:12B4][2018-01-19T04:22:46]i301: Applying execute package: Windows7_MSU_x86, action: Install, path: C:\ProgramData\Package Cache\564F02E6419B9858949B0CD5A65E2C8C0944DD88\packages\Patch\x86\Windows6.1-KB2999226-x86.msu, arguments: '"C:\Windows\system32\wusa.exe" "C:\ProgramData\Package Cache\564F02E6419B9858949B0CD5A65E2C8C0944DD88\packages\Patch\x86\Windows6.1-KB2999226-x86.msu" /quiet /norestart'
[0718:12B4][2018-01-19T04:24:17]e000: Error 0x80240017: Failed to execute MSU package.
[0FE8:0A44][2018-01-19T04:24:17]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[0FE8:0A44][2018-01-19T04:24:17]i319: Applied execute package: Windows7_MSU_x86, result: 0x80240017, restart: None
[0FE8:0A44][2018-01-19T04:24:17]e000: Error 0x80240017: Failed to execute MSU package.
[0718:12B4][2018-01-19T04:24:17]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f325f05b-f963-4640-a43b-c8a494cdda0f}, resume: ARP, restart: None, disable resume: No
[0718:12B4][2018-01-19T04:24:17]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{f325f05b-f963-4640-a43b-c8a494cdda0f}, resume: ARP, restart initiated: No, disable resume: No
[0FE8:0A44][2018-01-19T04:24:18]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No

See what solution you have for me. :-(
swdb2018
 
Posts: 7
Joined: 11. January 2018 20:31
XAMPP version: 7.2.0
Operating System: windows 7 ultimate 32-bit

Re: Installation error

Postby swdb2018 » 23. January 2018 06:21

Still waiting for a solution...
swdb2018
 
Posts: 7
Joined: 11. January 2018 20:31
XAMPP version: 7.2.0
Operating System: windows 7 ultimate 32-bit

Re: Installation error

Postby Nobbie » 23. January 2018 11:38

You will wait forever, if you are waiting for a fix coming from this forum. You obviously have some severe problems with your Windows7 installation, something is very wrong and this forum cannot support Windows problems. If i were you, i would install Windows from scratch and then try again.
Nobbie
 
Posts: 13165
Joined: 09. March 2008 13:04

Re: Installation error

Postby swdb2018 » 24. January 2018 05:11

Thanks for nothing! There goes my launch down the drain...
swdb2018
 
Posts: 7
Joined: 11. January 2018 20:31
XAMPP version: 7.2.0
Operating System: windows 7 ultimate 32-bit

Re: Installation error

Postby Nobbie » 24. January 2018 11:32

You have "killed" your Windows7 on yourself, your system is missing important runtime libraries, your system does not execute BAT files, your system cannot install important Microsoft Update Packages - I am not your personal trainer neither your payed support, its on you to re-install your busted Windows7 or not. Thanks for nothing.

On my Windows7 everything runs smoothly and if not, i would ask Microsoft.
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Posts: 13165
Joined: 09. March 2008 13:04


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