can't access my site anymore TIME_OUT

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can't access my site anymore TIME_OUT

Postby Chanice » 15. August 2017 12:37

Hello!

I'm new to this forum and happy to join the comunity.
I finally decided to join after encoutering a problem that I can't solve
I've been googling around for hours now and asked many forums so I'm trying my chance here

I installed a local website with Xamp 5.6.30 a few months ago.
It is a wordpress that was working fine until this morning... (it was working 10 days ago)

whan I try to access it with a browser (tried with firefox and chrome, also in private mode), I get a ERR_CONNECTION_TIMED_OUT error.
though I'm doing everything same as before

skype is not running (even in background task), I disabled the firewall just in case.
Xamp is running perfectly, launched well, I can also see http://localhost/phpmyadmin/ and http://localhost/dashboard/ properly

I checked the log files and I'm not seing anything very different from before (though I don't know much about it)

can you help me please?
Chanice
 
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Re: can't access my site anymore TIME_OUT

Postby Altrea » 15. August 2017 13:14

Hi,

Chanice wrote:I checked the log files and I'm not seing anything very different from before (though I don't know much about it)

So why don't you show us the log file contents too? Maybe here are some more experienced users which can see something you don't see.

best wishes,
Altrea
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Re: can't access my site anymore TIME_OUT

Postby Chanice » 15. August 2017 13:20

Sure
which one shall I send?
appache, appache_access, php_error, mysql_error?
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Re: can't access my site anymore TIME_OUT

Postby Chanice » 15. August 2017 16:10

all of them?
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Re: can't access my site anymore TIME_OUT

Postby Altrea » 15. August 2017 16:53

At least the Apache error.log and access.log, maybe the php_error_log too.
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Re: can't access my site anymore TIME_OUT

Postby Chanice » 15. August 2017 17:18

ok, I'm sending it here : url=https://we.tl/ZiHbP3iaKe (sorry, URL is off on my screen)
because the access file is 14Mo (!)

something strange, the php_error_log is not available.
I checked and there was no "logs" folder in xamp/php/
so I created manually a "logs" folder and a php_error_log.txt file, but it remains empty
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Re: can't access my site anymore TIME_OUT

Postby Altrea » 15. August 2017 17:48

According to your access.log from 15. August you will get redirected by a HTTP Status code 302 (moved temporary).
Check your .htaccess file, index.php, etc for any Redirect or implausible url (for example wrong RewriteBase, wrong base url, etc).
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Re: can't access my site anymore TIME_OUT

Postby Chanice » 15. August 2017 18:10

okay,
I checked both files .htaccess and index.php
I don't see anything special, maybe because I don't know what I'm looking for

are you asking me to check all the files that are in xamp/htdocs/mywordpress/ folder?

how do I know if there is something wrong? :oops: :cry:
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Posts: 13
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Re: can't access my site anymore TIME_OUT

Postby Chanice » 15. August 2017 19:54

Well, also are you sure of this information?
because I see other error 302 the other days when it was working :oops:
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Re: can't access my site anymore TIME_OUT

Postby Nobbie » 15. August 2017 20:36

Chanice wrote:Well, also are you sure of this information?


Probably not.

Chanice wrote:because I see other error 302 the other days when it was working :oops:


Yes, even more, status 302 is NOT an error code, just informational.

And still even more: why do you ask here? This is not a WordPress Forum and it is not a Xampp issue. Its WordPress, something going wrong badly. We cannot help about that as this is NOT a WordPress forum.
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Re: can't access my site anymore TIME_OUT

Postby Altrea » 15. August 2017 21:31

Chanice wrote:Well, also are you sure of this information?
because I see other error 302 the other days when it was working :oops:

Redirects can be valid. You can only get hints if you compare the current behavior to the behavior it was working fine.

If you compare only the requests for root /tarmas/ you see that requests coming from ::1 to /tarmas/ are either
- ending in HTTP status code 200 (last one from 11. April)
- or Status code 301 but filled referer information (last one on 09. July)
- or Status code 301 without filled referer information (15. August)

The other requests are not coming from ::1 but from 192.168.X.X.

This can mean one of two things: Either you are using the wrong url to access your wordpress site. Maybe you need to request it by your LAN IP.
Or you have changed something which results in a misbehavior of your redirects (the ones up to 11. April was successful).
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Re: can't access my site anymore TIME_OUT

Postby Chanice » 16. August 2017 10:27

ok, thank you very much for your precise explanation it helps me a lot to understand.

so I tried MY.LAN.IP/tarmas and it's not working either :(

I really don't remember changing anything this week.
Also practically speaking I don't know what to do, I can open the files one by one but I don't know what to look for :oops:

I remember something happened also this week is that I had to restart my provider's box.
Do you think it can come from my provider?
Chanice
 
Posts: 13
Joined: 15. August 2017 10:59
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Re: can't access my site anymore TIME_OUT

Postby Chanice » 17. August 2017 06:13

And still even more: why do you ask here? This is not a WordPress Forum and it is not a Xampp issue. Its WordPress, something going wrong badly. We cannot help about that as this is NOT a WordPress forum.


I ask it here because I wrote in wordpress forum and they said :
Your problem does not concern Wordpress, but XAMP.
So contact a XAMP forum


So I am lost (and desperate) :cry:
Chanice
 
Posts: 13
Joined: 15. August 2017 10:59
XAMPP version: 5.6.30
Operating System: windows 8

Re: can't access my site anymore TIME_OUT

Postby Chanice » 17. August 2017 08:38

So I tried some other tests
I typed localhost/tarmas/wp-login.php

then maybe 20sec it is loading, and after that it gives me the connexion page without css
when I try to login I get the same error ERR_CONNECTION_TIMED_OUT

when I check the Console, I get the errors :
GET http://192.168.0.47/tarmas/wp-content/plugins/compact-wp-audio-player/css/flashblock.css?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:18 GET http://192.168.0.47/tarmas/wp-content/plugins/compact-wp-audio-player/css/player.css?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:19 GET http://192.168.0.47/tarmas/wp-includes/css/dashicons.css?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:20 GET http://192.168.0.47/tarmas/wp-includes/css/buttons.css?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:21 GET http://192.168.0.47/tarmas/wp-admin/css/forms.css?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:22 GET http://192.168.0.47/tarmas/wp-admin/css/l10n.css?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:23 GET http://192.168.0.47/tarmas/wp-admin/css/login.css?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:14 GET http://192.168.0.47/tarmas/wp-content/plugins/compact-wp-audio-player/js/soundmanager2-nodebug-jsmin.js?ver=4.7.5 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:15 GET http://192.168.0.47/tarmas/wp-includes/js/jquery/jquery.js?ver=1.12.4 net::ERR_CONNECTION_TIMED_OUT
wp-login.php:16 GET http://192.168.0.47/tarmas/wp-includes/js/jquery/jquery-migrate.js?ver=1.4.1 net::ERR_CONNECTION_TIMED_OUT

I tried also with http://127.0.0.1/tarmas/wp-login.php and got same result

I renamed the plugin folder but got the same result, without the first errors...

Any idea what I should do?
Chanice
 
Posts: 13
Joined: 15. August 2017 10:59
XAMPP version: 5.6.30
Operating System: windows 8

Re: can't access my site anymore TIME_OUT

Postby Altrea » 17. August 2017 09:05

Maybe your LAN IP address has changed and is no longer 192.168.0.47?
We don't provide any support via personal channels like PM, email, Skype, TeamViewer!

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