Page 1 of 1

Installation problem under Xampp

PostPosted: 01. August 2017 15:38
by togaftrainer
Hi

I have a clean installation of Xampp 5.6.11 under Windows 10 and want now to install sugarcrm 6.5.26. When the sugar does the system check during installation I get the following error messages:

Database unavailable: Database Support was not found. Please make sure you have the necessary drivers for one of the following supported Database Types: MySQL or MS SQLServer. You might need to uncomment the extension in the php.ini file, or recompile with the right binary file, depending on your version of PHP. Please refer to your PHP Manual for more information on how to enable Database Support.

MB Strings Module: Functions associated with the Multibyte Strings PHP extension (mbstring) that are needed by the Sugar application were not found.
Generally, the mbstring module is not enabled by default in PHP and must be activated with --enable-mbstring when the PHP binary is built. Please refer to your PHP Manual for more information on how to enable mbstring support.


MySQL and mbstring extension are activated in the php.ini and the mbstring dll is located in the relevant folder.

I have no idea what I can do to get the installation running. Was running on another machine in the same configuration and haven't had any problem during the installation at that time.

Would be great if someone could help me to overcome the problem.