Help! Cannot install Apache

Problems with the Windows version of XAMPP, questions, comments, and anything related.

Help! Cannot install Apache

Postby silviapei1231 » 18. November 2016 08:46

Hi,

After I installed the XAMPP, I found out that I couldn't install Apache. I also tried to close the firewall and reinstalled the Apache, but it still showed error on the log. Can you please help me to fix it? The log shows that

上午 02:30:05 [main] Initializing Control Panel
上午 02:30:05 [main] Windows Version: Windows 8 64-bit
上午 02:30:05 [main] XAMPP Version: 1.8.3
上午 0230:05 [main] Control Panel Version: 3.2.1 [ Compiled: May 7th 2013 ]
上午 02:30:05 [main] You are not running with administrator rights! This will work for
上午 02:30:05 [main] most application stuff but whenever you do something with services
上午 02:30:05 [main] there will be a security dialogue or things will break! So think
上午 02:30:05 [main] about running this application with administrator rights!
上午 02:30:05 [main] XAMPP Installation Directory: "c:\xampp\"
上午 02:30:05 [main] Checking for prerequisites
上午 02:30:07 [main] All prerequisites found
上午 02:30:07 [main] Initializing Modules
上午 02:30:07 [Apache] Problem detected!
上午 02:30:07 [Apache] Port 80 in use by "Unable to open process" with PID 11364!
上午 02:30:07 [Apache] Apache WILL NOT start without the configured ports free!
上午 02:30:07 [Apache] You need to uninstall/disable/reconfigure the blocking application
上午 02:30:07 [Apache] or reconfigure Apache and the Control Panel to listen on a different port
上午 02:30:07 [Apache] Problem detected!
上午 02:30:07 [Apache] Port 443 in use by "Unable to open process" with PID 11364!
上午 02:30:07 [Apache] Apache WILL NOT start without the configured ports free!
上午 02:30:07 [Apache] You need to uninstall/disable/reconfigure the blocking application
上午 02:30:07 [Apache] or reconfigure Apache and the Control Panel to listen on a different port
上午 02:30:07 [main] The FileZilla module is disabled
上午 02:30:07 [main] The Mercury module is disabled
上午 02:30:07 [main] The Tomcat module is disabled

上午 02:30:07 [main] Starting Check-Timer
上午 02:30:07 [main] Control Panel Ready
上午 02:30:12 [Apache] Problem detected!
上午 02:30:12 [Apache] Port 80 in use by "Unable to open process" with PID 11364!
上午 02:30:12 [Apache] Apache WILL NOT start without the configured ports free!
上午 02:30:12 [Apache] You need to uninstall/disable/reconfigure the blocking application
上午 02:30:12 [Apache] or reconfigure Apache and the Control Panel to listen on a different port
上午 02:30:12 [Apache] Problem detected!
上午 02:30:12 [Apache] Port 443 in use by "Unable to open process" with PID 11364!
上午 02:30:12 [Apache] Apache WILL NOT start without the configured ports free!
上午 02:30:12 [Apache] You need to uninstall/disable/reconfigure the blocking application
上午 02:30:12 [Apache] or reconfigure Apache and the Control Panel to listen on a different port

上午 02:30:12 [Apache] Attempting to start Apache app...
上午 02:30:12 [Apache] Status change detected: running
上午 02:30:15 [Apache] Status change detected: stopped
午 02:30:15 [Apache] Error: Apache shutdown unexpectedly.
上午 02:30:15 [Apache] This may be due to a blocked port, missing dependencies,
上午 02:30:15 [Apache] improper privileges, a crash, or a shutdown by another method.
上午 02:30:15 [Apache] Press the Logs button to view error logs and check
上午 02:30:15 [Apache] the Windows Event Viewer for more clues
上午 02:30:15 [Apache] If you need more help, copy and post this
上午 02:30:15 [Apache] entire log window on the forums

上午 02:31:15 [main] Executing "c:\xampp\"
上午 02:34:17 [Apache] Problem detected!
上午 02:34:17 [Apache] Port 80 in use by "Unable to open process" with PID 11364!
上午 02:34:17 [Apache] Apache WILL NOT start without the configured ports free!
上午 02:34:17 [Apache] You need to uninstall/disable/reconfigure the blocking application
上午 02:34:17 [Apache] or reconfigure Apache and the Control Panel to listen on a different port
上午 02:34:17 [Apache] Problem detected!
上午 02:34:17 [Apache] Port 443 in use by "Unable to open process" with PID 11364!
上午 02:34:17 [Apache] Apache WILL NOT start without the configured ports free!
上午 02:34:17 [Apache] You need to uninstall/disable/reconfigure the blocking application
上午 02:34:17 [Apache] or reconfigure Apache and the Control Panel to listen on a different port

上午 02:34:17 [Apache] Attempting to start Apache app...
上午 02:34:17 [Apache] Status change detected: running
上午 02:34:23 [Apache] Status change detected: stopped
上午 02:34:23 [Apache] Error: Apache shutdown unexpectedly.
上午 02:34:23 [Apache] This may be due to a blocked port, missing dependencies,
上午 02:34:23 [Apache] improper privileges, a crash, or a shutdown by another method.
上午 02:34:23 [Apache] Press the Logs button to view error logs and check
上午 02:34:23 [Apache] the Windows Event Viewer for more clues
上午 02:34:23 [Apache] If you need more help, copy and post this
上午 02:34:23 [Apache] entire log window on the forums
silviapei1231
 
Posts: 1
Joined: 18. November 2016 08:37
XAMPP version: v3.2.1
Operating System: window

Re: Help! Cannot install Apache

Postby Nobbie » 18. November 2016 12:10

> Port 80 in use by "Unable to open process" with PID 11364!

You must find out which process is running with ID 11364. It blocks your Apache Ports. There is a "Netstat" Button on the upper right of the Xampp Control Panel, it helps you to find Process IDs and Ports. As long as you cannot determine, which process is running with PID 11364, we cannot help any further.

Mostly it is either Microsoft II, or Skype or any Virtual PC like VirtualBox etc.
Nobbie
 
Posts: 9763
Joined: 09. March 2008 13:04


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