Apache won't start after removing encryption

[zisdienst]

We have XAMPP version 5.6.8 (which was not in the list when i just registered)

After installing XAMPP all directories were green, which means they where encrypted. Everything worked, but backup failed due to this encryption.

After removing the encryption Apache won't start again

12:05:22 [Apache] Status change detected: running
12:05:23 [Apache] Status change detected: stopped
12:05:23 [Apache] Error: Apache shutdown unexpectedly.
12:05:23 [Apache] This may be due to a blocked port, missing dependencies,
12:05:23 [Apache] improper privileges, a crash, or a shutdown by another method.
12:05:23 [Apache] Press the Logs button to view error logs and check
12:05:23 [Apache] the Windows Event Viewer for more clues
12:05:23 [Apache] If you need more help, copy and post this
12:05:23 [Apache] entire log window on the forums

Can anyone help to start Apache again please ? I'm totally new in XAMPP

Thx

[glitzi85]

Please post at least the error.log from apache

[zisdienst]

The Apache error.log only goes back till the moment it didn't start anymore ...

Maybe another log ? Any suggestions ?

[Altrea]

response of apache_start.bat?
entire contents of control panel log window?

[zisdienst]

This is the entire contents ...

Diese Eingabeforderung nicht waehrend des Running beenden
Bitte erst bei einem gewollten Shutdown schliessen
Please close this command only for Shutdown
Apache 2 is starting ...
(OS 5)Toegang geweigerd. : AH00091: httpd.exe: could not open error log file G:
/IntranetNIEUW/apache/logs/error.log.
AH00015: Unable to open logs

Apache konnte nicht gestartet werden
Apache could not be started
Druk op een toets om door te gaan. . .

13:45:28 [main] Initializing Control Panel
13:45:28 [main] Windows Version: Windows 7 Professional SP1 64-bit
13:45:28 [main] XAMPP Version: 5.6.8
13:45:28 [main] Control Panel Version: 3.2.1 [ Compiled: May 7th 2013 ]
13:45:28 [main] Running with Administrator rights - good!
13:45:28 [main] XAMPP Installation Directory: "g:\intranetnieuw\"
13:45:28 [main] Checking for prerequisites
13:45:30 [main] All prerequisites found
13:45:30 [main] Initializing Modules
13:45:30 [main] The FileZilla module is disabled
13:45:30 [main] The Mercury module is disabled
13:45:30 [main] Starting Check-Timer
13:45:30 [main] Control Panel Ready
13:45:35 [Apache] Attempting to start Apache app...
13:45:35 [Apache] Status change detected: running
13:45:36 [Apache] Status change detected: stopped
13:45:36 [Apache] Error: Apache shutdown unexpectedly.
13:45:36 [Apache] This may be due to a blocked port, missing dependencies,
13:45:36 [Apache] improper privileges, a crash, or a shutdown by another method.
13:45:36 [Apache] Press the Logs button to view error logs and check
13:45:36 [Apache] the Windows Event Viewer for more clues
13:45:36 [Apache] If you need more help, copy and post this
13:45:36 [Apache] entire log window on the forums

Thx

[Altrea]

(OS 5)Toegang geweigerd. : AH00091: httpd.exe: could not open error log file G:

Windows error 5 is a authentication error. The user Apache tries to start with does not have the permission to access that ressource.

[zisdienst]

Thx

Any idea where i can find this user Apache ? And where i can't change it's rights ?

[zisdienst]

completely started over with reinstalling xammp without encryption this time (this came after unzipping files on a W7 which had been zipped on a Mac)

thx for trying to solve my problem

case closed