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Errors installing - Beginner

PostPosted: 16. May 2014 15:46
by Mel155a
Hi, I'm trying to install but it comes up with this error message, can anyone advise please?


15:21:53 [main] Initializing Control Panel
15:21:53 [main] Windows Version: Windows 7 Home Premium SP1 64-bit
15:21:53 [main] XAMPP Version: 1.8.3
15:21:53 [main] Control Panel Version: 3.2.1 [ Compiled: May 7th 2013 ]
15:21:53 [main] Running with Administrator rights - good!
15:21:53 [main] XAMPP Installation Directory: "c:\xampp\"
15:21:53 [main] Checking for prerequisites
15:21:57 [main] All prerequisites found
15:21:57 [main] Initializing Modules
15:21:57 [Apache] Problem detected!
15:21:57 [Apache] Port 80 in use by "Unable to open process" with PID 4!
15:21:57 [Apache] Apache WILL NOT start without the configured ports free!
15:21:57 [Apache] You need to uninstall/disable/reconfigure the blocking application
15:21:57 [Apache] or reconfigure Apache and the Control Panel to listen on a different port
15:21:57 [main] The Mercury module is disabled
15:21:57 [main] The Tomcat module is disabled
15:21:57 [main] Starting Check-Timer
15:21:57 [main] Control Panel Ready
15:23:49 [Apache] Problem detected!
15:23:49 [Apache] Port 80 in use by "Unable to open process" with PID 4!
15:23:49 [Apache] Apache WILL NOT start without the configured ports free!
15:23:49 [Apache] You need to uninstall/disable/reconfigure the blocking application
15:23:49 [Apache] or reconfigure Apache and the Control Panel to listen on a different port
15:23:49 [Apache] Attempting to start Apache app...
15:23:50 [Apache] Status change detected: running
15:23:51 [Apache] Status change detected: stopped
15:23:51 [Apache] Error: Apache shutdown unexpectedly.
15:23:51 [Apache] This may be due to a blocked port, missing dependencies,
15:23:51 [Apache] improper privileges, a crash, or a shutdown by another method.
15:23:51 [Apache] Press the Logs button to view error logs and check
15:23:51 [Apache] the Windows Event Viewer for more clues
15:23:51 [Apache] If you need more help, copy and post this
15:23:51 [Apache] entire log window on the forums

Re: Errors installing - Beginner

PostPosted: 17. May 2014 03:02
by smudley
My installation too is this way.
I would be interested in finding a solution as well.

Re: Errors installing - Beginner

PostPosted: 17. May 2014 10:49
by Nobbie
Enter "Port 80 in use by "Unable to open process" with PID 4!" into Google

Re: Errors installing - Beginner

PostPosted: 19. May 2014 07:57
by xhin
seems you all have the same problem with me. port 80 is using by another system
try to change the port , you may look many video on youtube that can helps you to make the apache running !! good luck

Re: Errors installing - Beginner

PostPosted: 19. May 2014 10:35
by Altrea
The recommend way is not to change Apaches port but stop the application which is using this port if it is not needed.