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Trouble with viewing index page on outside network

PostPosted: 28. May 2013 19:17
by joanzin
Hello,
I am new here and a newbie sort of working with xampp. I did have a successful website recently running on xampp. I decided that I wanted a different shopping cart so I building a new site with zen cart. I have it up and running with a fresh installation. When I access the site from an outside network, the index page doesn't show any pictures what so ever, and is a bare bones links page. Also, when I do click on a link...it kicks back to the local host if I access the site from the native computer via the external ip address that I put into the browser...or if accessed from a table...it kick up a 404 error. I am not sure why this is happening. If anyone has any help to offer I would be eternally grateful. Thanks in advance.

I am running xampp portable 1.8.1 (the latest) and the latest zen cart.

Re: Trouble with viewing index page on outside network

PostPosted: 28. May 2013 19:24
by Altrea
Hi joanzin,

This is a zen cart configuration issue. Read more about the zen cart configuration (especially about the HTTP_SERVER constant) here:
http://www.zen-cart.com/content.php?307 ... -explained

best wishes,
Altrea

Re: Trouble with viewing index page on outside network

PostPosted: 28. May 2013 19:40
by joanzin
Hello,
Thank you so much for such a quick response. I am sooooooooooo very much grateful. I will read this and if I have more questions...I will be back.
Have a great day!! =)

Re: Trouble with viewing index page on outside network

PostPosted: 28. May 2013 21:22
by joanzin
Hello again,
I am back. I am hoping that you can help me again Altrea! Or anyone who knows. I am having trouble understanding exactly what I need to change in the config file. I am also not certain which one as there is two but I am assuming it is the one in the included/admin folder. Please correct me if I am wrong. Maybe if I can get an example of what needs to be changed and how it would look if I was using lets say the domain "www.1234.com" for my website? I would be ever so grateful. Please excuse me if this sounds ignorant but as I said...I am rather new to this but can understand quicklu if explained on a "newbie" level.

Thanks, in advance to anyone that may be able to help!!

Re: Trouble with viewing index page on outside network

PostPosted: 28. May 2013 21:32
by joanzin
Hello again,
I also have the root directory as H:xamp/htdocs/zencart if this would help more in showing me what I do need to change.
Thanks!!

Re: Trouble with viewing index page on outside network

PostPosted: 28. May 2013 22:48
by joanzin
Hello,
Someone please help me. I managed to get the page index viewable but still can not get the links to work right. Any help would be to appreciated!
Thanks!!

Re: Trouble with viewing index page on outside network

PostPosted: 29. May 2013 03:58
by Altrea
Hi joanzin,

Sorry, we can't provide any support for third party software like zen cart, because there are hundred of thousand of third party scripts out there just for php.
viewtopic.php?f=16&t=50665
I don't know zen cart myself.

Please ask your question about zen cart at their own support forum
http://www.zen-cart.com/forum.php

They can provide much better and efficient support for their own product then we can.

best wishes,
Altrea

Re: Trouble with viewing index page on outside network

PostPosted: 29. May 2013 14:27
by joanzin
Thank you Altrea,
I tried but had no response. You were very kind to point me in the right direction tho! I did realize that the installation with the cart had issues so I did a fresh install a few times and finally got it. I hate to say it but zen cart has a lot of install problems from what I can see but it seems to be a good cart if you can get it installed and working right. On very install I have done so far I have found different bugs. This time around everything works but cant get the html editor to work even tho it worked on the last two tries!
Thank you tho for helping. =)