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Faulting application httpd.exe faulting module ntdll.dll

PostPosted: 26. March 2013 08:41
by anees042
Hello All,

Suddenly apache is crashing with the error below;

Faulting application httpd.exe, version 2.4.3.0, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x0003689e.

0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 68 74 74 ure htt
0018: 70 64 2e 65 78 65 20 32 pd.exe 2
0020: 2e 34 2e 33 2e 30 20 69 .4.3.0 i
0028: 6e 20 6e 74 64 6c 6c 2e n ntdll.
0030: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0038: 32 36 30 30 2e 36 30 35 2600.605
0040: 35 20 61 74 20 6f 66 66 5 at off
0048: 73 65 74 20 30 30 30 33 set 0003
0050: 36 38 39 65 0d 0a 689e..

using XAMPP 1.8.1 on windows xp..

Can anyone help me, how to solve this problem.

Thanks Alot..

Re: Faulting application httpd.exe faulting module ntdll.dll

PostPosted: 28. March 2013 07:48
by JonB
There may be something wrong with your installation or your OS. 'ntdll.dll' is actually not part of the Apache libraries (AFAIK), its part of the Windows core (it normally located in C:\WINDOWS\system32. it is also a file that has been updated in SP3 and with several MS 'hotfixes; aka 'Windows updates'. My patched XP SP3 machine shows a file date of 12/09/2010 and a file size of 702 KB.

VERY IMPORTANT - Obviously back your stuff up first before doing any of these things -

A - read this -
http://pcsupport.about.com/od/fixthepro ... dlldll.htm

B. Check to see if you have a virus or malware infection that may have corrupted or hijacked ntdll.dll

C. You may have a file system corruption issue or failing HD - use 'chkdsk' to explore for this.

http://support.microsoft.com/kb/315265

D. read up on SFC - The Windows System File Checker. You will probably need your Windows install Disk (that is where the sfc tool finds valid replacements for any missing or corrupted Windows Systems files). DO NOT USE THE TOOL if you don't have the right installation disks or can generate them from a restore partition or have a restore partition available. You may be in a situation that will require a re-install of Windows.

http://www.microsoft.com/resources/docu ... x?mfr=true

I hope I am right about the malware idea, as many tools can fix that by clearing the dll cache. OR that I am totally wrong about the problem OR there is some magical cure. Well there might be one (magical cure) - if your HD is actually OK, a Windows System Restore might fix the issue (provided you have a good restore point).

Good Luck
:)

Re: Faulting application httpd.exe faulting module ntdll.dll

PostPosted: 30. October 2013 12:49
by jmuniz1985
Hi good morning everyone, first of all thanks for all your helping

What about copying the ntdll.dll file drom a health system, could this help in anything?