I think you should revisit your other solved topic and see if there are any similarities to this issue:I stopped them both and checked the Service under Module and then restarted them. The ticks did not turn green. They remained blue ticks with a gray background.
If you click on the link in my post it will explain what to do and provides a direct link to the part of your profile that needs this information.Not sure how to get to my profile for updating
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