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Godaddy Email 554 Message Refused

PostPosted: 03. October 2011 21:11
by sanjaygdsh1
Hi,

I read almost all the articles/posts on email setup and how to use sendmail using XAMPP for Windows. But I fail to make it work.

XAMPP version 1.7.7
Windows Version: XP SP3

php.ini file:
[*]
[mail function]
; For Win32 only.
; http://php.net/smtp
; SMTP = localhost
; http://php.net/smtp-port
; smtp_port = 25

; For Win32 only.
; http://php.net/sendmail-from
;sendmail_from = postmaster@localhost

; For Unix only. You may supply arguments as well (default: "sendmail -t -i").
; http://php.net/sendmail-path
sendmail_path = "\"C:\xampp\sendmail\sendmail.exe\" -t"

[/*]


sendmail.ini file...
[*]
[sendmail]

defaults
logfile="C:\xampp\sendmail\sendmail.log"

smtp_server=smtpout.secureserver.net
smtp_port=25
smtp_ssl=none

default_domain=abcxyz.com
error_logfile=error.log
debug_logfile=debug.log

auth_username=abc@abcxyz.com
auth_password=temppassword

force_sender=abc@abcxyz.com

[/*]


The debug.log file in sendmail folder says that message refused.
[*]

11/10/03 15:40:01 ** --- MESSAGE BEGIN ---
11/10/03 15:40:01 ** To: abc@abcxyz.com
11/10/03 15:40:01 ** Subject: Test email subject from PHP.
11/10/03 15:40:01 ** MIME-Version: 1.0
11/10/03 15:40:01 ** Content-Type: text/html; charset="iso-8859-1"
11/10/03 15:40:01 **
11/10/03 15:40:01 ** Test email body from PHP.
11/10/03 15:40:01 ** --- MESSAGE END ---
11/10/03 15:40:01 ** Connecting to smtpout.secureserver.net:25
11/10/03 15:40:01 ** Connected.
11/10/03 15:40:01 << 220 smtpauth22.prod.mesa1.secureserver.net ESMTP<EOL>
11/10/03 15:40:01 >> EHLO MYCOMPUTER.abcxyz.com<EOL>
11/10/03 15:40:01 << 250-smtpauth22.prod.mesa1.secureserver.net<EOL>250-AUTH LOGIN PLAIN<EOL>250-8BITMIME<EOL>250 PIPELINING<EOL>
11/10/03 15:40:01 ** Authenticating as abc@abcxyz.com
11/10/03 15:40:01 >> AUTH LOGIN<EOL>
11/10/03 15:40:02 << 334 VXNlcm5hbWU6<EOL>
11/10/03 15:40:02 >> c2lkQGNiYWdyb3VwdXNhLmNvbQ==<EOL>
11/10/03 15:40:02 << 334 UGFzc3dvcmQ6<EOL>
11/10/03 15:40:02 >> JElkZDIwMDY=<EOL>
11/10/03 15:40:02 << 235 Authentication succeeded.<EOL>
11/10/03 15:40:02 >> MAIL FROM: <abc@abcxyz.com><EOL>
11/10/03 15:40:02 << 250 Sender accepted.<EOL>
11/10/03 15:40:02 >> RCPT TO: <abc@abcxyz.com><EOL>
11/10/03 15:40:02 << 250 Recipient accepted.<EOL>
11/10/03 15:40:02 >> DATA<EOL>
11/10/03 15:40:02 << 354 Please start mail input.<EOL>
11/10/03 15:40:02 >> Date: Mon, 3 Oct 2011 15:40:02 -0400<EOL>
11/10/03 15:40:02 >> To: abc@abcxyz.com<EOL>
11/10/03 15:40:02 >> Subject: Test email subject from PHP.<EOL>
11/10/03 15:40:02 >> MIME-Version: 1.0<EOL>
11/10/03 15:40:02 >> Content-Type: text/html; charset="iso-8859-1"<EOL>
11/10/03 15:40:02 >> <EOL>
11/10/03 15:40:02 >> Test email body from PHP.<EOL>
11/10/03 15:40:02 >> .<EOL>
11/10/03 15:40:02 << 250 Mail queued for delivery.<EOL>
11/10/03 15:40:02 >> QUIT<EOL>
11/10/03 15:40:02 << 221 Closing connection. Good bye.<EOL>
11/10/03 15:40:02 ** Disconnecting from smtpout.secureserver.net:25
11/10/03 15:40:02 ** Disconnected.
11/10/03 15:40:02 ** Disconnected.
11/10/03 15:40:02 ** Message Refused.

[/*]


The same setup if I use for gmail, it works (with gmail specific port and smtp). But not with godaddy. Godday support is not helping either they say, it's a code issue and they cannot help.

Please advise. Thank you so much!

Re: Godaddy Email 554 Message Refused

PostPosted: 03. October 2011 21:21
by Sharley
Your form is working just fine according to both the log file and gmail.

So you need to double check your setup at GoDaddy as advised by their support.

Good luck with GoDaddy. :)

Re: Godaddy Email 554 Message Refused

PostPosted: 03. October 2011 21:24
by sanjaygdsh1
Thank you Sharley. I'll try to keep exploring it further with GoDaddy. Thanks again!

Re: Godaddy Email 554 Message Refused

PostPosted: 03. October 2011 21:34
by sanjaygdsh1
Same thing, 554 message refused. :(

I suspect, it has to do with some sort spam filter at their end. But there should be a way to take care of it. I'm providing user id /password which per logs is getting authenticated successfully, then why are they refusing the email, is beyond understanding. Probably they need some sort of setting, but if their support is not helpful in providing that! ugh!!!

Any other ideas or suggestion?

But regardless, thank you so much for this forum and all the support you (and your team and others) provide here. Thanks!

Re: Godaddy Email 554 Message Refused

PostPosted: 03. October 2011 21:35
by Sharley
Try comment out the default_domain so it is as the default configuration ( I see it failed to help ) :)

Have you tried using their own supplied email form script usually included in the default web root folder.

Here are a couple of search results that may help get a handle on this issue:

godaddy smtp ports

Godaddy Email 554 Message Refused

Each to their own but GoDaddy. :?: :?: :?: :?:

Best wishes. :)