their techincal support has told me that the problem is that I need to configure mySQL to allow remote connection.... how/where to I do this???
I've added a user under phpMYadmin with host set to 'Any Host' but it won't let me log in with it.
I've VNC'd onto the server and attempted the login using phpMYadmin on the server directly using the newly created user,
it still does not allow me to login!!
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