We are making progress with these issues, so hang in there.
(2) From the Task Bar > (right click) > Task Manager > Processes I see a lot of executable processes, but none are the Xampp Control Panel. There are only two system processes -- winlogon.exe and csrss.exe. All other processes are under my username. BTW... I don't see a "Services Button." I see tabs for "Applications, Processes, Performance, Networking, and Users." The list of executable processes is found under the "Processes" tab.
The Task Manger info above is correct.
Also, I do not see any "ticks" or boxes with or without "ticks" in them. I just see a list that shows Image Name, User Name, CPU, and Mem Usage. Since I don't see anything about XCP or the "Services Button" I don't know what I should do here. Am I in the right place?
The "tick" info relates to your XAMPP Control Panel (XCP) details not the Task Manager.
Just a couple of things you can try.
First make sure all XAMPP components are stopped and no XAMPP components are running as a service.
Double click on
xampp-portcheck.exe in the xampp folder and ascertain that
all ports are
free.
If they are not
free then disable any programs that are using any of those ports that XAMPP exclusively requires - then check again till you get all
free responses..
If all
free then go to the Task Manager and end the process that is of concern to you
Spiralfrog - It will reload again after a reboot if it is installed as a Windows Service.
To stop this spiralfrog reload after reboot go to
start>Administrative Tools>Services and locate the spiralfrog entry.
Double click on the entry will reveal the Properties window (
or right click on the entry and select Properties).
In the
Startup type drop box select either Manual or Disabled - Disabled will prevent the program from running after reboot and Manual will allow the program to be started when you start it from a program link manually, Automatic, the other choice, will automagically start the program after reboot..
Click OK and close the Services window.
Now test things out again.