It must be version 1.4.16 (not a newer one) because this is the version that is officially supported by Zen Cart (so please don't ask me to upgrade because the Zen Cart book explicitly states that only version 1.4.16 must be used).
The installation (to C:\server\xampp) seems to have gone OK.
However, the XAMPP Control Panel (version 2.1) shows Apache and MySql as NOT running.
When I click the [Start] button for Apache, the status windows shows:
but it is still not running (the [Start] button still displays 'Start', not 'Stop'). Why is it not running? How do I make it run?Busy...
Interestingly, this problem does not exist with Mercury. Mercury seems to run nicely (there is a turqoise text label 'Running' and the [Start] button changed to [Stop]).
I have no clue how to troubleshoot this problem. Could you please help?
BTW, I noticed an identical problem description in the following thread:
but what worked for that poster (re-installing XAMPP) didn't work for me. In fact, I re-installed XAMPP twice but that didn't help.
I would be glad to provide any further information that is needed to solve this problem.