Issues with Mercury Mail.

[tomfmason]

The mail server has been set up and running fine for 6 months now. Then all of the sudden(absolutly no change on my part) it stoped working to day. I am now unable to send mail via php.

Here is the error that I am getting.

Code: Select all

Warning: mail() [function.mail]: SMTP server response: 550 550 Delivery is not allowed to this address.


I am able to send the mail from the Mecury Mail consule. I swear that I have not changed anything. I am completely lost on this one....

The last time that I tried to send a mail. I was also watching in the Mecury Core process pannel and the message was never sent to mecury or at least it never registered.

Any suggestions would be great...

Thanks,
Tom

[Izzy]

Copy and paste the whole error message in a Google search text box. The results might give you some clues as to what is wrong.

550 - The requested command failed because the user's mailbox was unavailable (for example because it was not found, or because the command was rejected for policy reasons).

http://email.about.com/cs/standards/a/s ... code_2.htm

[tomfmason]

I understand what the error is but I do not understand why that error is showing up. If I send the mail form the control panel (to the same address) it works. However, if I send it via php's mail function I get that error and nothing in the logs...

If it were truly an issue with the address that I was sending to then it would not work from the Control pannel. But that is not the case.. Like I said this just started today.

Any other ideas as to why this is happening?

I have tried sending emails to yahoo, hotmail, and gmail accounts. All are active email address and all will receive the email if I send it from the control panel but none will receive the mail sent via php.

Also, the script that I was using has been working fine for six months now, so I know that is not the issue.

I am thinking that this is a issue with the mail server.

Thanks,
Tom