Mercury Mail Server and Norton Anitvirus Interrupt

Problems with the Windows version of XAMPP, questions, comments, and anything related.

Mercury Mail Server and Norton Anitvirus Interrupt

Postby bigbman » 21. November 2005 23:14

I have XAMPP and Drupal (PHP) installed on a Windows XP Pro system at home. I also have a dynamic IP (no-ip.com) account.

I've run into the problem of not being able to send our emails from a PHP script (in Drupal) if the Norton settings enable checking on outgoing mail. When this setting is enabled (to scan outgoing messages), I get the following message from the NAV program, and the message doesn't get sent:

----------------------------------------------------------
Symantec Email Proxy
----------------------------------------------------------
Your email message to <> with the subject of <> was unable to be sent because the connection to your mail server was interrupted. Please open your email client and re-send the message from the Sent Messages folder.
----------------------------------------------------------
1003,9
----------------------------------------------------------

This shows up in a window. As I said, disabling the outgoing scan in Norton fixes the problem of emails not getting sent from my website, but I still want to scan outgoing messages.

An oddity of this, is that this 'interrupt' failure occurs when sending to a hotmail address, but not when sending to my work email address. This leads me to believe that this could be some sort of timeout issue in PHP???

Any help on this would greatly be appreciated.

B
bigbman
 
Posts: 1
Joined: 21. November 2005 22:48

Postby taustin » 22. November 2005 19:25

To the best of my knowledge, you cannot make Norton AV and Mercury play well together.
taustin
 
Posts: 150
Joined: 24. September 2004 00:23
Location: Huntington Beach CA

Postby WorldDrknss » 23. November 2005 02:38

Thats were your wrong. Mercury and Norton will work together just fine all you have to do is turn off email scanning in Norton AV.
User avatar
WorldDrknss
 
Posts: 292
Joined: 17. September 2005 13:40

Postby taustin » 23. November 2005 17:33

WorldDrknss wrote:Thats were your wrong. Mercury and Norton will work together just fine all you have to do is turn off email scanning in Norton AV.


You also have to have it ignore your queue and mail directories, or you will eventually have Mercury crash because Norton will not let it access files that contain viruses. Among other problems, which are well known among the Mercury community.

There are better solutions to work with Mercury, especially if you want the AV to scan incoming and outgoing messages.
taustin
 
Posts: 150
Joined: 24. September 2004 00:23
Location: Huntington Beach CA


Return to XAMPP for Windows

Who is online

Users browsing this forum: No registered users and 44 guests